Welcome to CZARDONIC. By accessing or using our website (www.czardonic.com) and related services, you agree to comply with these Terms of Service. Please read them carefully before proceeding.
1. General Information
- Company Name: CZARDONIC
- Nature of Business: Selling fashion jewelry, religious lockets, necklace pendants, accessories, and providing sublimation printing services.
These terms govern your use of our website, purchase of products, and other services offered through our platform.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or have obtained parental/guardian consent to use our services.
3. Account Creation
- To make purchases, you may need to create an account.
- You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.
4. Product Information
- CZARDONIC specializes in handcrafted and machine-made fashion jewelry, religious lockets, and personalized printing products (t-shirts, mugs, etc.).
- We strive to provide accurate product descriptions, but slight variations in color, size, or appearance may occur due to customization or manufacturing differences.
5. Order Process
- Pricing: All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- Order Confirmation: Orders are confirmed only upon successful payment.
- Cancellation: Orders can only be canceled before they are processed for shipping. Custom-made and personalized products are non-cancellable once production begins.
6. Shipping and Delivery
- Delivery Timeline: We aim to deliver within 5-10 business days for domestic orders and 15-20 business days for international orders. Delays may occur due to unforeseen circumstances.
- Shipping Charges: Charges are displayed during checkout. Free shipping may apply to select orders as per ongoing promotions.
7. Returns and Exchanges
- Products eligible for return/exchange must be reported within 24 hours of delivery.
- Items must be returned in their original condition with packaging and tags intact.
- Custom or personalized items, including sublimation-printed products, are not eligible for return/exchange unless defective.
8. Payments
- We accept major payment methods, including credit/debit cards, UPI, and wallet payments, processed securely through third-party gateways.
- CZARDONIC is not responsible for payment gateway errors or unauthorized transactions.
9. Intellectual Property
- All content, including images, designs, trademarks, and text, on www.czardonic.com is owned by CZARDONIC and protected by intellectual property laws.
- Unauthorized use, reproduction, or distribution is prohibited.
10. Limitation of Liability
- CZARDONIC is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- We are not responsible for delays, errors, or losses caused by third-party vendors, including shipping carriers and payment processors.
11. Privacy
Your use of our website is subject to our Privacy Policy, which outlines how we collect, use, and safeguard your personal information.
12. Governing Law
These terms are governed by and construed under the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Delhi, India.
13. Amendments
CZARDONIC reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of the website constitutes acceptance of the updated terms.